Effective Date: 10th June 2025
Last Updated: 12th June 2025
Thank you for choosing RTO Point. We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our services, you agree to the practices described in this policy.
About RTO Point
RTO Point is a driving license and RTO-related service provider, located in Manjri, Hadapsar, Maharashtra, India. We assist individuals and businesses in managing their RTO documentation needs, including driving license applications, renewals, duplicate licenses, vehicle registrations, ownership transfers, and other RTO-related formalities.
Information We Collect
When you interact with RTO Point, either through our website, over the phone, via email, or in person, we may collect various types of personal and non-personal information. The categories of data we may collect include:
1. Personal Information
- Full Name
- Date of Birth
- Gender
- Residential and Postal Address
- Contact Number
- Email Address
- Vehicle Registration Details
- Driving License Number (if applicable)
- Aadhar Number (if required for government applications)
- PAN Number (if applicable)
2. Transaction Information
- Service history details
- Payment details (payment method, transaction ID, etc.)
- Service fees paid
3. Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Pages visited on our website
- Access times and referring website addresses
4. Communication Information
- Details of your inquiries, requests, and feedback shared with us via phone, email, or contact forms.
How We Collect Information
We collect your personal information in the following ways:
- Directly from you when you fill out forms on our website or physically at our office.
- Over the phone when you contact our customer service.
- Via email when you correspond with us.
- Through third-party partners when you authorize them to share information with us for service processing.
- Automatically through our website cookies and analytics tools.
Why We Collect Your Information
We collect and process your personal data for legitimate purposes, including:
- To provide RTO services such as driving license applications, renewals, transfers, and registrations.
- To verify your identity and eligibility for the requested services.
- To process service fees and payment transactions.
- To contact you regarding your applications, service status, and document submissions.
- To send you important updates and notifications.
- To respond to your inquiries and resolve issues.
- To comply with legal obligations and RTO regulations.
- To improve the quality, performance, and user experience of our website and services.
- For internal record-keeping and auditing.
- To send you service-related offers and promotional content (only with your consent).
Use of Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us improve site functionality and tailor content to your preferences.
You may choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.
Data Security
We are committed to ensuring that your personal information is secure. To prevent unauthorized access, disclosure, alteration, or destruction, we have implemented suitable physical, electronic, and managerial procedures, including:
- Data encryption
- Secure file storage
- Access controls and authentication
- Regular system monitoring and malware protection
While we strive to protect your personal data, no method of transmission or storage over the Internet is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, accounting, or regulatory requirements.
When your information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
Sharing Your Information
We do not sell, rent, or trade your personal data to third parties. However, we may share your information with:
- Government Authorities and RTO Offices: To process your driving license and vehicle registration applications.
- Service Providers: Third-party vendors who help us with services like payment processing, IT support, data storage, and courier delivery.
- Legal and Regulatory Bodies: When required by law, court order, or to protect our legal rights.
All third parties handling your personal data are obligated to maintain its confidentiality and use it only for the intended purpose.
Your Data Protection Rights
Depending on applicable laws, you may have the following rights concerning your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete personal information.
- Right to Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
- Right to Restrict Processing: Request limited use of your data under certain conditions.
- Right to Data Portability: Request to transfer your data to another service provider.
- Right to Object: Object to our processing of your personal data in certain circumstances.
- Right to Withdraw Consent: You can withdraw your consent at any time for non-essential data processing or marketing communications.
To exercise these rights, you can contact us using the details provided in the Contact Us section below.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors without parental or guardian consent. If you believe a minor has provided us with personal data without consent, please contact us, and we will promptly delete the information.
Third-Party Links
Our website may contain links to external websites. Once you leave our website, we are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices, legal obligations, or service offerings. The latest version will always be available on our website with the updated effective date.
Effective Date: 10th June 2025
Last Updated: 12th June 2025
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to contact us:
RTO Point
Manjri, Hadapsar, Maharashtra, India
📞 +91-7875477575
📧 support@rtopoint.in
Consent
By using our services, submitting your personal information, or accessing our website, you hereby consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
